Consumer Groups Call on CFPB to Ensure all Voices Heard During Payday Comment Period

The following letter was submitted to the Consumer Financial Protection Bureau on November 24th, 2015

The Honorable Richard Cordray

Director, Consumer Financial Protection Bureau

Washington, D.C.

Dear Director Cordray:

The undersigned community, faith, consumer, and labor groups are writing in regards to the upcoming and highly anticipated rule making from the Consumer Financial Protection Bureau on payday, vehicle title and similar loans to request a dedicated email address to directly submit comments. 

As you know, our communities are in desperate need of common sense regulation on an industry that snares millions of borrowers in debt trap loans each year while stripping wealth from the families and communities least able to afford it.  We urge you to move as swiftly as possible to release strong, broad rules for public comment. 

The practices of the payday, installment and car title industries have deep impacts on nearly all of the people we work with every day.  From borrowers themselves to faith communities that deal with the fall-out of our families mired in debt, to social service agencies that help families survive while they struggle to pay off their loans – the impacts of predatory payday and car title lending have a long and deep reach. 

We want to ensure that you and your staff are able to hear from borrowers from across the country to share their perspectives, their stories and their advice during the proposed rule comment period.  To make it as simple and easy as possible for people to make their voices heard, we are asking that the CFPB set up a dedicated email address for the submission of comments.

By providing the ease of access of an email address versus the often daunting interface required when submitting comments through, we believe you will get a better representation of the myriad voices that will be impacted by this rulemaking.  We know that the Bureau wants to get this rule right and we believe it is crucial that you hear from the most diverse and invested group in order to meet that goal. 

If you have any questions or need further information, please contact Liz Ryan Murray with National People’s Action 



Alliance for a Just Society

Americans for Financial Reform


Consumer Action

Consumer Federation of America

Consumers for Auto Reliability and Safety

Consumers Union

Main Street Alliance

National Community Reinvestment Coalition (NCRC)

National Consumer Law Center (on behalf of its low income clients)

National Council of La Raza

National People's Action

PICO National Network

Southern Poverty Law Center


Alabama Arise

Arizona Community Action Association

Arizona Consumers Council

Arkansans Against Abusive Payday Lending

Asian Law Alliance

California Reinvestment Coalition

Center for Economic Integrity

Center for Economic Integrity - New Mexico Office

Central New York Citizens in Action, Inc.

Citizen Action/Illinois

Consumer Federation of California

CWA Iowa State Council

Delaware Alliance for Community Advancement

Delaware Alliance for Community Advancement

Florida Alliance for Consumer Protection

Grass Roots Organizing

Idaho Community Action Network

Illinois People's Action

Indian Peoples Action

Indiana Association for Community Economic Development

Iowa Citizen Action Network

Iowa Citizens for Community Improvement


Jesuit Social Research Institute

Law Foundation of Silicon Valley

Maine Center for Economic Policy

Maryland Consumer Rights Coalition

Massachusetts Consumers Council

Michigan United

Montana Organizing Project, a project of Alliance for a Just Society

New Economy Project

New Jersey Citizen Action

North Carolina Consumers Council

North Carolina Justice Center

Pennsylvania Public Interest Network

Progressive Leadership Alliance of Nevada

Reinvestment Partners

SC Appleseed

Sunflower Community Action

Sunnyvale Community Services

Tennessee Citizen Action

Texas Small farmers and Ranchers/CBO

The Bell Policy Center

The Midas Collaborative


United Way Silicon Valley

War on Poverty-Florida

West Virginia Center on Budget and Policy

Woodstock Institute